Herrera Tech Services
Expert Santa Fe Tech Support
How It Works
[1]
Tell Us What's Wrong
Describe your tech issue clearly. Whether it's a computer crash or a Wi-Fi problem, Steve will listen and understand exactly what you need.
[2]
Get a Confirmed Time
Steve will provide a confirmed time for the visit and a clear upfront price. No hidden fees, just honest local IT help.
[3]
Problem Solved
Steve arrives at your door, fixes the issue, and leaves you with a working system. Local tech support you can actually reach.
25 Years of Service
Steve Herrera brings over 25 years of expertise as a retired State of New Mexico network administrator to your home or small office. With a focus on local IT solutions, he ensures that your technology runs smoothly without the complexity of corporate jargon.
Many of my clients are retirees and folks who just want their technology to work. I take the time to explain things in plain English and leave simple written notes so you're not left guessing.
“Local IT you can actually reach.”
Common Questions
Absolutely. Many of my clients are retirees or simply don't enjoy dealing with tech. I'll go at your pace, explain everything in plain English, and you can call me afterward if something doesn't make sense.
How do I book a visit?
Simply click the 'Book a visit' button on our homepage. We'll confirm a time that works for you and provide a clear upfront price for the service.
What tech services do you offer?
We provide expert IT help for Santa Fe residents, including Wi-Fi setup, smart home devices, computer repairs, and small office network support.
Do you offer remote help?
Yes. Many computer problems can be fixed remotely in a scheduled session while you watch. Hands-on jobs like TV mounting, smart home installs, and network setup are done in person in Santa Fe.
How long does a typical visit take?
Most tech issues are resolved in under an hour. Steve Herrera brings his 25 years of network administration experience to every Santa Fe home.
Do you work on Macs?
We're a Windows PC shop. For Apple, we support iPhones and iPads, but not Mac computers.
How do I know a remote session is safe?
I only connect in sessions you've scheduled with me, you watch everything I do, and I'll never ask for your passwords. You can end the session at any time. If someone calls you out of the blue claiming to be tech support, hang up. It's a scam.
I'm not very good with technology. Is that okay?
Book Your Tech Visit
Steve Herrera brings 25 years of network administration expertise to Santa Fe. Let's get your home or office running smoothly with a local expert who knows the region's unique tech needs.